Castle Claims

What We Do

Castle Claims Service is a multi-line independent adjusting company servicing the insurance industry.

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We are Just One Click Away from Your Claim

We take advantage of today’s technology: online filing system, smartphones, digital recordings, and photographs.

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24/7 Claims Service

We are there when you need us.

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Have an EMERGENCY?

Call our after hours phone number.

412.343.3223

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Our Adjusters are Highly Trained

They prepare estimates in Xactimate and Symbility.

Castle Claims Service

Competent Adjusters, Competitive Prices, Satisfied Customers!

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Fast and Reliable Claim Service

We talk to policyholders within 24 hours of receiving the assignment.

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What We Do

Castle Claims Service is a multi-line independent adjusting company servicing the insurance industry. Our competent adjusters, with their numerous years of experience in the industry and continuous professional development, afford us an advantage over other adjusting companies. Our adjusters have been trained in Xactimate and Symbility estimating programs. We utilize an online claim and file management system. Upon receiving a claim, we set high standards by contacting the policyholder within 24 hours and scheduling inspections within 48 hours. When requested, we will secure agreed price appraisals with the insured or a contractor. Reporting is done in a timely manner, with monthly updates until conclusion.

Castle Claims Service understands that policyholders and companies are subject to risk of loss at all times. Our stance is to be there when you need us by making a live operator available to take your call 24 hours a day, seven days a week. While providing service to our customers from three locations, we maintain competitive prices and satisfied customers.

A.M. BestWe are A.M. Best recommended insurance adjusters. Click here to view our report on their website.
 paiiWe are members of the Pennsylvania Association of Independent Insurance Adjusters. Click here to visit their website.
     
 naiiWe are members of the National Association of Independent Insurance Adjusters. Click here to visit their website.

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Our Castle Chat newsletter is an informative newsletter that provides updates about Castle Claims Service and its employees, as well as the happenings of the claims industry.