Devin Malone, AIC, CPCU - Claims Support

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Professional Designations

• CPCU, SCLA Gold, AIC, CLCS, PLCS, AIT, ARC, AIAF, AINS, AAI, ASLO, API, AIS, ACS

Education

• Penn State Erie, the Behrend College – BA Communication

Experience

March 2018 - Present
Blackburn Claim Services, Inc., DBA Castle Claims Service, Claims Support - Setup claims, assists adjusters, answer calls from insureds, agents and insurance companies, keep files/claims up-to-date and organized, performs ISO Searches

April 2016 – March 2018
Appen Butler Hill, Inc., Social Media Evaluator

January 2012-February 2017
Erie Insurance Group, Customer Advocate – Interact with policyholders, agents and employees by phone and email to respond to inquiries, complaints and concerns regarding policy and system issues, including questions related to company policy, underwriting procedures, coverages, rates and billing for all lines of property and casualty.