Castle Claims

Kay Horm - Claims Support

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October 2018 – Present
Blackburn Claim Services, Inc., DBA Castle Claims Service, Claims Support – Setup claims, assists adjusters, answer calls from insureds, agents and insurance companies, keep files/claims up-to-date and organized.

May 2014 – October 2018
Andrew M Goff Agency – Office Manager – Receptionist, clerical, accounts receivable, collect past due accounts, make policy changes, trouble shoot accounts, respond to insured’s questions, investigate issues.

August 2008 – December 2010
Verichek Technical Services, Service Coordinator

Education and Training

  • University of Pittsburgh – Computer Learning Center – SQL Level 1 & 2, Visual Basic 6 Introduction & Database Programing
  • Point Park College – Studied Information Technology Program


  • Commonwealth of PA Resident Producer – Individual, Accident & Health, Life and Fixed Annuities, Casualty and Allied Lines, Property and Allied Lines.

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